**This Position Has Been Filled

Now Hiring Mount Zion Offroad York, PA

Job Title: Automotive Customer Experience Coordinator
Job Type: Full-time
Location: Mount Zion Offroad, Dover, PA

Responsibilities:

• Greet customers and communicate effectively to determine their needs
• Review work orders to ensure accurate and complete information
• Create estimates and quotes for parts and services
• Schedule appointments for customers and follow up on service progress
• Provide customers with updates on their vehicles’ progress and estimated completion times
• Ensure that all paperwork is accurate and complete
• Maintain detailed records of customer information, service history, and vehicle information
• Work with technicians to ensure that repairs are completed accurately and in a timely manner
• Manage parts inventory and ensure that parts are ordered & received
• Provide excellent customer service and resolve any customer complaints or issues

Qualifications:

• High school diploma or equivalent required
• Must Be a Jeep, Truck 4×4 Enthusiast
• Strong communication and customer service skills
• Ability to multitask and work in a fast-paced environment
• Mechanical knowledge and understanding of vehicles and parts
• Attention to detail and strong organizational skills
• Ability to work well in a team environment

If you are passionate about off-road vehicles we encourage you to apply for this exciting opportunity at Mount Zion Offroad. We offer competitive compensation and benefits packages and a supportive work environment

Benefits:

We offer a competitive package with a positive and supportive work environment where safety and customer satisfaction are our top priorities.

• Starting Salary: $22 hr.
• Paid vacations
• 3% match IRA